Support

Questions, bug reports, account help, or a moderation concern? Email us and we’ll get back to you as soon as we can:

support@sneakstream.xyz

When are the live shows?

DJ Sneak streams a new set live from Los Angeles every Friday night. If you miss it, full-length replays are available on demand in Past Shows.

How do tips and pay-per-view purchases work?

On iPhone, tips and pay-per-view unlocks are processed securely through Apple In-App Purchase. Unlocked shows appear under your profile and stay available to you.

How do I restore a purchase?

Open Profile → Restore purchases. Make sure you are signed in with the same account you used to buy.

How do I report a message or block someone?

Press and hold any chat message to report it or block its sender. You can manage blocked users any time under Profile → Blocked users.

How do I delete my account or my data?

In the app, go to Profile → Delete Account and confirm. This permanently removes your profile, chat messages, photos, follows, and blocks; purchase and tip records are retained anonymously for accounting. You can also email us at support@sneakstream.xyz from the address on your account and we'll remove your account for you.

For details on how we handle your information, see our Privacy Policy.